Hackers Disrupt Reservation System at InterContinental Hotels Group
InterContinental Hotels, a chain with more than six thousand hotels worldwide, has had hackers on the floor. As a result, reservation problems exist, including at subsidiaries Crowne Plaza and Holiday Inn.
InterContinental Hotels Group is one of the largest hotel chains in the world. With just over six thousand hotels and about 1,800 hotels on the way across a hundred countries. In addition to the InterContinental hotels, the British multinational owns Holiday Inn, Crowne Plaza, Regent and Six Senses, among others.
On Tuesday, the group reported to the London Stock Exchange that its IT systems are the victims of “unauthorized activity.” As a result, various booking methods and other applications have been disrupted. The company is working with outside specialists to investigate the cyber attack.
The hotel group does not provide many technical details. Instead, it says it is working on recovery and looking at the total impact. It also emphasizes that individual hotels can still operate and take direct reservations.