The Chatbot is Designed to Help Facebook Employees Face Difficult Questions from Family
The Chatbot is Designed to Help Facebook Employees Face Difficult Questions From Family. Facebook employees who receive difficult questions from family members during the holidays can request the help of the ‘Liam Bot’, a chatbot.
Our staff are always asking, especially in the run-up to the holidays, for information on topics that were in the news, to use that information with friends and family, “a Facebook spokeswoman told the New York Times.
When asked how Facebook acts against hate speech, Liam Bot lists the following points, among other things: the social network consults with experts, has deployed more staff to remove hate speech and is working on artificial intelligence to detect such posts.
The chatbot, which has been tested since this spring, receives information from the PR department of Facebook. If you ask questions, you can also get links to blog posts or press releases.
In recent years, Facebook has been regularly under fire, including the scandal surrounding the data that Cambridge Analytica collected via Facebook, the spread of fake news through the network and the company’s role in the 2016 US presidential election campaign. De Liam Bot also with practical problems that friends or family can have with their account.
The chatbot was launched shortly before Thanksgiving, Thursday, last week. In recent years, the company has already distributed press releases to internal groups, or whoever asked. But this year they wanted to find a more efficient way to assist employees, it sounds.